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@liouser
Reliable Business Management graduate with strong customer service skills.
I am a Business Management graduate from the University of Jordan, eager to leverage my skills in customer service, data entry, and virtual communication. My academic background has equipped me with a solid foundation in business principles, and I am passionate about applying this knowledge in a practical setting.
Throughout my freelance experience, I have honed my data entry skills, ensuring high accuracy and speed while managing various online projects. My role as a Customer Service Intern at the Bank of Jordan allowed me to support customers effectively, resolving inquiries and maintaining CRM data updates. I thrive in remote work environments and am committed to delivering quality results under tight deadlines.
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Work history, roles, and key accomplishments
Self-employed (Online Projects)
Jan 2022 - Present (3 years 10 months)
Entered, cleaned, and organized data using Excel and Google Sheets. Translated documents (Arabic
English) for clients, delivering accurate work under tight deadlines while communicating effectively via email and instant messaging.
Bank of Jordan
Jan 2024 - Present (1 year 10 months)
Supported customers through phone and email, resolving inquiries and following up professionally. Handled CRM data updates and Excel reports.
Degrees, certifications, and relevant coursework
Bachelor's Degree, Business Management
Graduated in 2024 with a Bachelor's Degree in Business Management. Developed strong skills in customer service, data entry, and virtual communication.
Software and tools used professionally
You can contact Lio and 90k+ other talented remote workers on Himalayas.
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