I’m a customer-focused professional with 10+ years of experience working in fast-paced, people-centered environments across Budapest and New York. My background includes hospitality, team leadership, office operations, and high-volume customer service, where clear communication, attention to detail, and creating positive experiences have always been at the center of my work.
I’m naturally empathetic and approachable, and I enjoy listening to people, understanding what they need, and finding practical solutions when challenges arise. I’m comfortable multitasking, working under pressure, collaborating with different teams, and adapting my communication style to different people and situations.
My experience as a Bar Manager, Bartender, and Office Manager has also strengthened my organizational and operational skills, including coordinating schedules, managing documentation, working with customers and colleagues, and handling changing priorities. I’m comfortable with Microsoft Office, Excel, Outlook, Slack, POS systems, and reservation platforms such as OpenTable and Resy.
After five years in New York, I’m now based in Budapest and looking to bring my international customer-service experience into a remote Customer Care or Customer Support role where I can continue to grow, contribute to a strong team, and make a meaningful difference in the customer experience.
United States