RH
Open to opportunities

Reinhardt Hoffman

@reinhardthoffman

IT Technician with expertise in technical support and networking.

South Africa

What I'm looking for

I am looking for opportunities that offer growth, collaboration, and challenges in IT support.

I am an experienced IT Technician with a strong background in technical support and networking. Over the past several years, I have honed my skills in various roles, including my current position at 4Tech IT Solutions, where I manage IT support for multiple business clients. My journey in the IT field began at Smart Retail, where I developed foundational skills in computer installations and customer service.

Throughout my career, I have consistently sought opportunities for growth and improvement. At Fire-IT, I expanded my expertise in VPN setups, server hardware support, and Linux systems. My commitment to delivering exceptional service is reflected in my ability to troubleshoot complex issues and implement effective solutions. I thrive in environments where I can collaborate with good people and contribute to meaningful projects.

Experience

Work history, roles, and key accomplishments

FI

Technician

Fire-IT

Jan 2021 - Mar 2022 (1 year 2 months)

Provided comprehensive IT technical support, including cloning desktops/laptops, configuring Mikrotik routers, and managing VoIP systems. Administered Office 365, SharePoint, and email services, alongside supporting server hardware and Linux environments.

SR

Technician

Smart Retail

May 2018 - Dec 2020 (2 years 7 months)

Installed Windows operating systems and point-of-sale systems on computers, ensuring seamless functionality. Managed network cable layouts and connections, while also handling telephone inquiries and providing customer support through tutorial guides.

Education

Degrees, certifications, and relevant coursework

HN

HTS TOM NAUDE

High School Diploma, General Studies

Grade: Grade 11

Completed secondary education at HTS TOM NAUDE, passing Grade 11 in 2013. Subjects included Afrikaans, English, Math, Life Orientation, Business Studies, Tourism, and Life Science.

CO

CompTIA

Certification, IT Academics

Obtained CompTIA A+ 2019 CORE 1 (220-1001) and CompTIA A+ 2019 CORE 2 (220-1002) certifications in 2019. Also acquired CompTIA N+ N10-007 certification.

VI

Various Institutions

Certification, IT Technical Support

Completed Altaro 3cx Certificate and Udemy: Linux Operating System Virtualization With VirtualBox. Also obtained Sonicwall FY24 CER Certification - Adventure Tier.

Tech stack

Software and tools used professionally

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