Open to opportunities

Reham Alzain

@rehamalzain

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I optimize operations, lead teams, and strengthen client service.

Saudi Arabia

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What I'm looking for

I'm seeking a corporate or administrative role within an international organization where I can optimize workflows, improve team performance, manage operations, and deliver exceptional client service.

I'm currently directing daily facility operations at Eastern Elite Trading & Contracting Company Branch, allocating resources, leading trainers and staff, and maintaining compliance with Ministry of Sport standards.

Previously, I managed warehouse operations at Hqol, including inventory control, supply chain tracking, shipments, audits, and workflow improvements that reduced operational bottlenecks. I also built client trust through customized fitness coaching and product consultation at Sephora.

With a Business Administration degree in Management Information Systems, I bring data tracking, digital record management, scheduling, team leadership, and customer-focused communication to fast-paced business environments.

Experience

Work history, roles, and key accomplishments

Current

Fitness and Operation Manager

Current

Eastern Elite Trading & Contracting Company

Jan 2023 - Present (3 years 7 months)

Directed daily facility operations, ensuring efficient workflows, optimal resource allocation, and full compliance with health, safety, and corporate regulations. Led and supervised a diverse team of trainers and staff, managing shift structures, performance evaluations, and productivity enhancement initiatives.

Operations Management Team Leadership Resource Allocation Compliance Performance Evaluation Customer Retention

Personal Trainer / Fitness Instructor

Eastern Elite Trading & Contracting Company

Jan 2021 - Dec 2023 (2 years 11 months)

Delivered customized fitness programs and professional coaching to a wide range of clients, fostering long-term engagement and trust. Managed high-volume scheduling, coordinated bookings, and maintained detailed digital records of client progress.

Fitness Training Coaching Scheduling Risk Management

Warehouse Supervisor

Hqol

Jan 2020 - Dec 2021 (1 year 11 months)

Supervised daily warehouse operations, inventory control, and supply chain tracking using data-driven methodologies. Led, trained, and managed warehouse staff workflows, ensuring strict adherence to health, safety, and operational standards.

Warehouse operations Inventory Control Supply Chain Team Management Data Analysis Process Optimization

Retail Sales Associate

Sephora

Jan 2018 - Dec 2020 (2 years 11 months)

Provided expert product consultation to corporate and retail clients, driving sales growth and strengthening brand loyalty. Maintained high visual merchandising standards and supported daily store opening and closing administrative procedures.

Sales Customer Service Visual Merchandising Administrative Support

Education

Degrees, certifications, and relevant coursework

Arab Open University

Bachelor of Science, Management Information Systems

Bachelor of Science (Honours) in Business Administration with a focus on Management Information Systems, delivered in partnership with The Open University (UK).