Fatmah Sami
@fatmahsami
Experienced restaurant operations and training specialist with retail POS expertise.
What I'm looking for
I am an experienced restaurant operations and training specialist with hands-on expertise in POS systems and guest services.
I have led training, quality assurance and onboarding programs for brands using Onyx and Foodics, improving operational standards and staff performance.
I manage administrative and retail operations, with strong command of Microsoft Word and Excel, and practical experience creating materials in Adobe Illustrator and Canva.
I am customer-focused, process-driven, and experienced in audits, reporting, and coordinating cross-functional teams to deliver consistent service and operational improvements.
Experience
Work history, roles, and key accomplishments
Marketing Specialist
Freelance / Various
Jan 2021 - Jan 2024 (3 years)
Delivered digital marketing, content and brand projects for F&B and retail clients using Onyx and Foodics integrations, improving campaign reach and client reporting accuracy. Managed end-to-end creative production and stakeholder communications across multiple campaigns between 2021 and 2024.
Education
Degrees, certifications, and relevant coursework
null
No clear formal education institution or degree information was provided in the input.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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