Regina Caldanaro
@reginacaldanaro
I build scalable, accessible documentation systems for complex health and enterprise software.
ZimbabweWhat I'm looking for
At Altera Digital Health, I served as the sole technical writer for dbMotion, supporting 21 releases and maintaining 833 versioned documents across nine active releases. I designed information architecture and authored FHIR API, implementation, and events documentation for a healthcare API platform.
I modernized two acquired healthcare products by converting 136 documents from Word to DITA and migrating 4,791 topics into an enterprise CCMS. I also rationalized a 75-document library into 58 documents, including a unified Clinical Viewer guide that reduced duplication and improved reuse, searchability, and maintainability.
Previously at IBM, I led content strategy, information architecture, terminology, usability, and accessibility initiatives for complex storage software and hardware. I improved accessibility compliance for storage and server products from 71% to 90% and partnered with product management and engineering to design and test interfaces.
I enjoy making difficult content clear, scalable, and genuinely useful. I build structured authoring, terminology, governance, and AI-assisted workflows; mentor writers; and work closely with engineering, product, support, legal, and marketing teams to get complex work to the finish line.
Experience
Work history, roles, and key accomplishments
● Sole technical writer for dbMotion, supporting 21 releases, maintaining 833 versioned documents and a 49-document core library across 9 active releases, partnering with 3–5 development teams on customer-facing documentation.
● Led modernization of two acquired healthcare products, converting 136 documents (5,778 pages; 5,084 XML topics) from Word to DITA and migrating 4,791 topics into an enterp
• Responsible for technical edit of articles written for developers by developers for the developerWorks (IBM) website. Focus on task orientation and organization, technical clarity and completeness, style guideline compliance, and retrievability. Convert source to XML.
• Provide copyediting and proofreading for a local, premier lifestyle magazine including organization, clarity, and style guida
Delivered high-quality, user-focused technical documentation and interface content for complex software and hardware products. Led information architecture, terminology, and usability initiatives to improve customer experience, consistency, and retrievability across multiple brands.
• Managed content strategy and delivery for four releases of a storage compression product; converted acquisition co
Supported the storage brand organization’s compliance to Section 508 ofthe Rehabilitation Act to ensure electronic and information technology isaccessible to people with disabilities. Highlights include:
• Drove improvements in accessibility compliance for storage and server products from 71% at YE2006 to 90% for 3Q07, and improved accessibility reporting.
• Earned internal award for driving imp
Education
Degrees, certifications, and relevant coursework
Bowling Green State University
Bachelor of Science in Business Administration, Marketing and International Business
Specialization in Advertising
Bowling Green State University
Master of Arts (MA), Scientific and Technical Communication
Cognate in Training and Development
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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