Tara Mier
@taramier
Senior UX Writer and technical documentation specialist transforming complex healthcare systems into clear, user-centered guidance.
United StatesWhat I'm looking for
I’m a UX Writer and technical documentation professional with 10 years of experience building complex documentation systems and front-end user guides for healthcare supply chain environments. I translate technical requirements into clear, user-centered content that helps teams deliver faster and users complete tasks with confidence.
In my recent roles, I’ve designed comprehensive front-end user guides for warehouse inventory systems and worked closely with engineering and product teams to set high-quality documentation standards. I run content audits and revisions to improve accuracy, maintain regulatory compliance, and keep documentation aligned with evolving product features.
I also lead with reuse and scalability—developing reusable content frameworks and standardized templates to unify voice across digital surfaces. I integrate AI workflows, apply UX writing principles, and use SEO best practices to improve documentation accuracy, accessibility, discoverability, and localization readiness for global end-users.
Experience
Work history, roles, and key accomplishments
Remote Writer and Editor
Fractl
Sep 2022 - Present (3 years 10 months)
Collaborated with internal squads to develop and document system processes, authoring technical manuals and end-user guides using UX writing principles. Reviewed and revised documentation for accuracy and clarity, incorporated stakeholder feedback, and integrated AI-powered tools to improve quality and efficiency with attention to localization readiness.
Systems Document Writer & Trainer
UPS Healthcare
May 2021 - Present (5 years 2 months)
Designed front-end user guides for warehouse inventory systems and translated complex logistics requirements into cohesive, user-centered documentation standards. Delivered content audits and revisions, facilitated onboarding/training for new employees, and maintained regulatory compliance and accessibility for healthcare environments.
Writer and Editor (Contract)
Self Employed Contractor
Jul 2016 - Present (10 years)
Produced technical documentation for diverse clients, optimizing content for different platforms and user interactions while maintaining consistent brand voice and terminology. Used performance analytics and user feedback to refine copy and improve documentation effectiveness.
Education
Degrees, certifications, and relevant coursework
Victoria University of Wellington
Bachelor of Arts, Political Science & International Relations
Completed a Bachelor of Arts in Political Science & International Relations at Victoria University of Wellington.
Availability
Location
United StatesAuthorized to work in
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