Rebekah Solis

As an IT Administrator with a strong foundation in technical support and customer service, I bring a unique blend of skills to the table. My current role at the City of Los Angeles Recreation and Parks has honed my expertise in hardware and software deployment, as well as responsive technical support. I take pride in efficiently resolving issues and ensuring seamless functionality.

Prior to my IT career, I developed robust customer service skills in fast-paced environments. At Paws and Claws Veterinary Hospital, I managed patient intake, coordinated appointments, and improved hospital efficiency through innovative solutions like inventory spreadsheets and order tracking databases. My ability to analyze feedback and foster strong client relationships was key in this role.

Leadership and problem-solving are at the core of my professional ethos. At True Care for Pets, I oversaw financial transactions, implemented document systems, and enhanced client communication. My experience in emergency triage and client de-escalation underscores my ability to work effectively under pressure. I am committed to leveraging my technical and interpersonal skills to drive efficiency and satisfaction in any organization.