Jade Watson
@jadewatson
Entry-level IT and operations professional with a CIS background and process-improvement focus.
United StatesWhat I'm looking for
I’m a recent Computer Information Systems graduate pursuing an MBA, bringing hands-on experience across operations, client management, and technical systems support. I strengthen teams by applying strong analytical, problem-solving, and organizational abilities to improve how work gets done.
In my roles, I’ve managed scheduling, client records, and operational flow using practice management software, while supporting accurate data entry, record maintenance, and payment processing. As an Assistant Manager, I supervised a team of five and implemented operational improvements using Microsoft Office and Kennel Connection to enhance workflow and operational efficiency.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Brookhaven Animal Hospital
May 2025 - Present (1 year)
Managed scheduling, phone/email communications, and client records to support smooth front-office operations and assist the veterinary team with accurate data entry and record maintenance. Processed payments and balanced daily reports while maintaining organized operations.
Assistant Manager
DogPhoria
Jun 2021 - May 2025 (3 years 11 months)
Supervised a team of five by coordinating schedules and managing high-volume customer interactions while ensuring accurate client, payment, and medication records. Implemented operational improvements using Microsoft Office and Kennel Connection.
Education
Degrees, certifications, and relevant coursework
Jade hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Social media
Job categories
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