Rebekah Pena

Welcome and assist 400+ guests with inquiries, ticketing, and memberships while supporting daily operations across museum areas. Process financial transactions and vendor payments, and deliver informative talks to diverse audiences.

Sorted, scanned, moved, and stocked merchandise while maintaining organized back-of-house and salesfloor areas. Communicated with team members and assisted customers while balancing operational priorities.

Coordinated multiple publishing projects by maintaining manuscripts, records, and schedules while communicating with authors and internal teams. Created promotional materials and supported administrative operations.

Delivered exceptional customer service by assisting passengers and maintaining a safe, professional environment. Managed time-sensitive responsibilities and resolved passenger concerns using sound judgment.

Prepared park areas and assisted guests in a hospitality environment.

Assisted customers and managed book sales in a retail setting.

Supported event operations and guest services at a museum venue.

Provided support in a museum environment, assisting visitors and maintaining exhibits.

Master of Arts in Digital Publishing from Oxford Brookes University.

Bachelor of Arts in English with a minor in Film Studies from the University of California, Davis.