Open to opportunities

Olivia Thompson

@oliviathompson1

Museum and admissions professional who supports visitor experiences and operations with customer service, analytics, and leadership.

United States

Message

What I'm looking for

I’m looking for a role where I can support operations and people—using customer service, reporting, and careful organization to improve visitor and student experiences while contributing to a team that values accessibility and clear communication.

I help organizations run smoothly while keeping the guest experience seamless. In museum-facing roles, I updated sales reporting through spreadsheets, supported merchandise operations, and worked on the museum store website with ADA accessibility in mind.

I also bring experience in admissions and student support—coaching prospective students, analyzing transcripts for transfer credit evaluations, and maintaining detailed enrollment records. I’m comfortable combining day-to-day operations with proactive leadership, from coordinating staff support and interview processes to monitoring events and community outreach.

Experience

Work history, roles, and key accomplishments

Theaterworks Internship

Theaterworks

Dec 2024 - Present (1 year 6 months)

Shadowed house management staff to support smooth pre-opening operations and readiness for performances. Operated the theater store, restocked merchandise, assisted patrons with navigation, and collected sales data for administrative offices.

House Management Support Retail Merchandising Patron Assistance

Education

Degrees, certifications, and relevant coursework

Drew University

Bachelor of Arts, Creative Writing (with Art History) & Medieval Studies

2018 - 2022

Grade: Cum Laude

Activities and societies: Honors thesis on Dracula; British literature study abroad; writing workshops in Thassos, Greece.

Earned a B.A. in Creative Writing with Art History, graduating cum laude, with minors in Medieval Studies. Completed an honors thesis analyzing Bram Stoker’s Dracula and its translations/adaptations across the 20th and 21st centuries through themes of gender, sexuality, and invasion.