Open to opportunities

Baylie Magee

@bayliemagee

Message

Dedicated administrative coordinator with strong customer service skills.

United States

Message

What I'm looking for

I seek a role that values customer service excellence and offers growth opportunities.

I am an experienced administrative coordinator with a strong background in customer service and personnel management. Currently, I work at TJ Maxx, where I support store management by handling payroll, managing cash deposits, and assisting in the hiring and training of associates. My role as women’s coordinator allows me to maintain merchandising responsibilities while ensuring a positive customer experience through effective communication and outstanding service.

Previously, I served as an Archive Intern at the Philbrook Museum of Art, where I preserved and organized archival materials, created descriptive records, and assisted with public outreach activities. My experience in customer service spans over eleven years, where I have honed my skills in conflict resolution, adaptability, and effective communication. I am diligent, ready to learn, and thrive in fast-paced environments.

Experience

Work history, roles, and key accomplishments

Current

Administrative Coordinator, Women’s Coordinator

Current

TJ Maxx

Jan 2019 - Present (6 years 5 months)

Supported store management with administrative tasks including payroll, cash management, and associate hiring/training, ensuring adherence to labor laws and a positive customer experience. Maintained full merchandising responsibility for the women's department, directly assisting with customer satisfaction through sales and effective communication between associates and management.

Payroll Management Labor Law Merchandise Customer Service Interpersonal Communication

Archive Intern and Clerical Assistant

The Philbrook Museum of Art

Apr 2019 - Aug 2019 (4 months)

Functioned as an Archival Intern and Clerical Assistant, preserving, organizing, and making archival materials accessible, while also handling phone calls, business minutes, and assisting with museum tours. Created descriptive records and updated metadata for collections, and assisted with scanning images and documents for digitization.

Metadata Digitalization Museum Operations Document Management Research

Customer Service Clerk and Cashier

Reasor’s

Aug 2014 - Aug 2018 (4 years)

Efficiently met customer needs as a Customer Service Clerk and Cashier by managing orders, money, and produce at the register. Maintained the Customer Service Office, providing refunds, de-escalating customer conflicts, taking service calls, and processing scheduling information.

Customer Service Order Management Conflict Resolution Scheduling Verbal Communication Problem Solving