Rebecca Suleiman
@rebeccasuleiman1
I support international clients through remote customer service and operations.
What I'm looking for
I've supported U.S.-based clients at ASAP Tickets / DreamPort through inbound calls, WhatsApp, email, SMS, and a company CMS, while documenting interactions and maintaining accurate records.
My experience also includes coordinating health programme data and stakeholders for Nigeria's Federal Ministry of Health, plus operational documentation at DHQ Medical Centre. I work independently in remote environments using Google Workspace, Slack, Microsoft Office, KoboToolbox, ODK, and QGIS.
Experience
Work history, roles, and key accomplishments
Client Success Agent
ASAP Tickets / DreamPort
Jun 2026 - Aug 2026 (2 months)
Supported U.S.-based clients through inbound phone calls and digital communication channels, managing client communications through the company CMS and documenting interactions.
Education
Degrees, certifications, and relevant coursework
Federal University Dutsin-Ma
Bachelor of Science, Microbiology
2017 - 2021
Bachelor of Science in Microbiology from Federal University Dutsin-Ma, Nigeria, from 2017 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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