Rebecca McAnnally

Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise. Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Maintained clean and orderly workstation, checking customer identification for age-restricted sales. Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.

Supervised day-to-day operations to meet performance, quality, and service expectations. Improved customer satisfaction by addressing and resolving complaints promptly.

Engaged with customers to build rapport and loyalty, solving customer challenges by offering relevant products and services. Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Delivered packages to customer doorsteps and business offices, completing on-time deliveries by choosing best and most efficient routes. Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Disinfected and mopped bathrooms to keep facilities sanitary and clean, creating spotless surfaces by dusting, sweeping, vacuuming, and mopping. Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.

Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates. Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.

Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies. Implemented loss prevention strategies, significantly reducing shrinkage.

Achieved a general studies high school diploma. Focused on a broad curriculum to build foundational knowledge.