Angel Cook
@angelcook
I am an experienced assistant manager and customer-service professional skilled in retail operations and cash handling.
United StatesWhat I'm looking for
I am an experienced assistant manager and customer-service professional with a strong record in retail operations and customer support.
I supervised day-to-day store operations, monitored cash intake and reconciliations, reduced discrepancies, and maintained a clean, safe environment to enhance the customer experience.
I paused formal employment to manage family responsibilities, applying organizational, multitasking, and problem-solving skills; now I am eager to re-enter the workforce as the school year begins.
I bring dependable leadership, excellent verbal and written communication, active listening, and a customer-focused mindset, and I am ready to contribute to a team that values service and growth.
Experience
Work history, roles, and key accomplishments
Homemaker
Self Employed
Oct 2016 - Present (8 years 10 months)
Provided full-time household management and caregiving, implementing ABA techniques since 2021 to support a child with autism and ADHD and improve behavioral outcomes. Demonstrated strong organization, communication, and multitasking while managing multiple responsibilities.
Assistant Manager
Check Into Cash
May 2016 - Oct 2016 (5 months)
Supervised day-to-day store operations for payday and installment lending, implemented cash controls and reconciliations that reduced discrepancies and improved reporting accuracy. Maintained store organization and improved customer service standards.
Assistant Manager
KNWA
Feb 2010 - Apr 2016 (6 years 2 months)
Managed retail customer service and sales operations, met sales goals, cross-trained staff, and controlled costs to improve profitability and team performance. Maintained a safe, organized environment and handled payments, returns, and inventory tasks.
Education
Degrees, certifications, and relevant coursework
Prince George High School
General Studies
Studied general studies at Prince George High School in Prince George, VA.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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