At Gagen MacDonald /APCO, I collaborated with senior executives to turn enterprise priorities into transformation roadmaps, governance frameworks, and adoption plans. My work included AI readiness and adoption frameworks, use-case prioritization, and workforce enablement.
At American Family Insurance, I directed shared services and managed a multi-layered organization with six senior leaders. I oversaw the integration of five acquisitions and established PMO, strategy, and change management capabilities supported by OKRs, portfolio reviews, and performance scorecards.
At CUNA Mutual Group, I instituted an enterprise change management office and developed capabilities to strengthen leadership alignment and readiness for adoption. I now consult independently on enterprise transformation, including AI integration, digital and business transformation, culture, and change enablement.

