Looking for a job

Raymond Chan

@raymondchan

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Sales and Marketing Manager with a strong track record in revenue growth.

Australia

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What I'm looking for

I am looking for a role that offers growth opportunities and values innovative marketing strategies.

As a Sales and Marketing Manager with extensive experience in both Australia and Hong Kong, I have honed my skills in managing social media, executing marketing strategies, and driving sales revenue. My ability to adapt to multicultural environments has been a significant asset in my career, allowing me to thrive in fast-paced, result-oriented workplaces.

Throughout my career, I have consistently exceeded sales targets, managing over AU$1 million in annual revenue. My previous roles have included managing key client relationships with major companies such as DHL, McDonald’s, KFC and Cathay Pacific Airways, showcasing my ability to deliver exceptional service and results. I am recognized for my strong self-initiative and reliability, ensuring that all tasks are completed satisfactorily. In addition, having experienced in Human Resources and start-up environments.

With a solid educational background in International Business from Victoria University of Wellington, I am committed to continuous professional development and actively participate in various professional organizations. I am eager to leverage my skills and experience to contribute to a dynamic team that values innovation and growth.

Experience

Work history, roles, and key accomplishments

Current

Sales & Marketing Manager

Current

Ledo Media

May 2022 - Present (3 years 3 months)

Managed the company's social media platforms (Facebook, Instagram, LinkedIn) and eDM campaigns. Conducted cold and warm calls to clients, selling online and offline marketing solutions and monitoring account services.

Social Media Management EDM Cold Calling Warm Calling Account Management HubSpot Zoho Asana

Cambridge Exams Venue Supervisor & Learning Support Supervisor

British Council Hong Kong

Dec 2010 - Jun 2024 (13 years 6 months)

Promoted and managed enrollment for English classes and IELTS exams. Handled communications between parents, students, and teachers, and supervised exam and classroom venues.

Promotional Activities Enrollment management Venue Supervision Exam Coordination

Manager

Lagom Cafe

Jun 2020 - Jan 2022 (1 year 7 months)

Managed the sales performance across four outlets and conducted regular meetings with frontline managers. Oversaw social media, proposed marketing plans, and managed all Human Resources and administration functions for the group.

Sales Management Social Media Management Marketing Strategy Human Resources Administration Team Leadership

Recruitment Specialist

Jardine Airport Services

Mar 2019 - Mar 2020 (1 year)

Planned and executed recruitment activities for various frontline and back office positions to address labor shortages and high turnover rates within a limited budget. Managed recruitment marketing activities on social media and through printed advertisements.

Social Media Marketing Talent Acquisition

Business Development Manager

Master Strategy Company Limited

May 2014 - Feb 2019 (4 years 9 months)

Managed the company's social media presence across Facebook, Instagram, Thread, and LinkedIn. Developed and implemented sales and marketing strategies, and monitored project execution.

Social Media Management Sales Strategy Marketing Strategy Monitoring Mailchimp Asana

HR Officer

Hong Kong RFID Limited

Aug 2011 - Dec 2016 (5 years 4 months)

Managed all-rounded HR functions for Hong Kong and Shenzhen offices, supervising a team of HR staff. Assisted in setting up the Shenzhen office, drafting HR handbooks and contracts, and establishing HR policies and appraisal systems.

HR Management Policy Development Recruitment Employee Relations

Senior HR Officer

Shun Hing Electronic Trading Co., Ltd

Oct 2013 - May 2014 (7 months)

Provided account servicing for all HR issues across Hong Kong and China offices. Participated in organizing staff activities and preparing articles for the staff magazine.

Employee Relations Staff Activities Organization Internal Communications

Human Resources & Administration Officer

Macao Dragon Company Limited

Jun 2010 - Jul 2011 (1 year 1 month)

Managed all-rounded HR and administration issues for Hong Kong and Macau, including recruitment, staff benefits, internal trainings, and payroll. Oversaw company administration, relocation, and participated in various projects and audits.

HR Management Administration Recruitment Payroll Project Management

Human Resources Officer

A.P. Moller-Maersk Group

Mar 2007 - Jun 2010 (3 years 3 months)

Provided all-rounded HR services for Hong Kong, Macau, and South China regions. Managed various HR functions to support the company's operations in these areas.

HR Services Employee Relations HR Management

Temporary Shopping Assistant

Hong Kong Airport Authority

Feb 2007 - Mar 2007 (1 month)

Handled local and international passengers' inquiries at terminals, introducing shops and facilities. Provided escort services at terminals 1 and 2.

Customer Service Terminal Navigation Escort Services

Customer Services Executive

Melaleuca of Asia (Hong Kong) Ltd

May 2006 - Nov 2006 (6 months)

Handled customer inquiries via hotline, email, and face-to-face interactions at the shop. Performed cashier duties and maintained computer data entry.

Customer Service Email Communication Cashier Duties Data Entry Customer Relations

Education

Degrees, certifications, and relevant coursework

Victoria University of Wellington

Bachelor of Commerce & Administration, International Business

Completed a Bachelor of Commerce & Administration with a major in International Business. Gained comprehensive knowledge in global business practices and international trade.

Hong Kong Institute of HRM

Foundation Diploma, Human Resource Management

Obtained a Foundation Diploma in Human Resource Management. Developed foundational skills and knowledge in various aspects of human resource management.