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@raymondchan
Sales and Marketing Manager with a strong track record in revenue growth.
As a Sales and Marketing Manager with extensive experience in both Australia and Hong Kong, I have honed my skills in managing social media, executing marketing strategies, and driving sales revenue. My ability to adapt to multicultural environments has been a significant asset in my career, allowing me to thrive in fast-paced, result-oriented workplaces.
Throughout my career, I have consistently exceeded sales targets, managing over AU$1 million in annual revenue. My previous roles have included managing key client relationships with major companies such as DHL, McDonald’s, KFC and Cathay Pacific Airways, showcasing my ability to deliver exceptional service and results. I am recognized for my strong self-initiative and reliability, ensuring that all tasks are completed satisfactorily. In addition, having experienced in Human Resources and start-up environments.
With a solid educational background in International Business from Victoria University of Wellington, I am committed to continuous professional development and actively participate in various professional organizations. I am eager to leverage my skills and experience to contribute to a dynamic team that values innovation and growth.
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Work history, roles, and key accomplishments
Ledo Media
May 2022 - Present (3 years 6 months)
Managed the company's social media platforms (Facebook, Instagram, LinkedIn) and eDM campaigns. Conducted cold and warm calls to clients, selling online and offline marketing solutions and monitoring account services.
British Council Hong Kong
Dec 2010 - Jun 2024 (13 years 6 months)
Promoted and managed enrollment for English classes and IELTS exams. Handled communications between parents, students, and teachers, and supervised exam and classroom venues.
Lagom Cafe
Jun 2020 - Jan 2022 (1 year 7 months)
Managed the sales performance across four outlets and conducted regular meetings with frontline managers. Oversaw social media, proposed marketing plans, and managed all Human Resources and administration functions for the group.
Jardine Airport Services
Mar 2019 - Mar 2020 (1 year)
Planned and executed recruitment activities for various frontline and back office positions to address labor shortages and high turnover rates within a limited budget. Managed recruitment marketing activities on social media and through printed advertisements.
Master Strategy Company Limited
May 2014 - Feb 2019 (4 years 9 months)
Managed the company's social media presence across Facebook, Instagram, Thread, and LinkedIn. Developed and implemented sales and marketing strategies, and monitored project execution.
Hong Kong RFID Limited
Aug 2011 - Dec 2016 (5 years 4 months)
Managed all-rounded HR functions for Hong Kong and Shenzhen offices, supervising a team of HR staff. Assisted in setting up the Shenzhen office, drafting HR handbooks and contracts, and establishing HR policies and appraisal systems.
Shun Hing Electronic Trading Co., Ltd
Oct 2013 - May 2014 (7 months)
Provided account servicing for all HR issues across Hong Kong and China offices. Participated in organizing staff activities and preparing articles for the staff magazine.
Macao Dragon Company Limited
Jun 2010 - Jul 2011 (1 year 1 month)
Managed all-rounded HR and administration issues for Hong Kong and Macau, including recruitment, staff benefits, internal trainings, and payroll. Oversaw company administration, relocation, and participated in various projects and audits.
A.P. Moller-Maersk Group
Mar 2007 - Jun 2010 (3 years 3 months)
Provided all-rounded HR services for Hong Kong, Macau, and South China regions. Managed various HR functions to support the company's operations in these areas.
Hong Kong Airport Authority
Feb 2007 - Mar 2007 (1 month)
Handled local and international passengers' inquiries at terminals, introducing shops and facilities. Provided escort services at terminals 1 and 2.
Melaleuca of Asia (Hong Kong) Ltd
May 2006 - Nov 2006 (6 months)
Handled customer inquiries via hotline, email, and face-to-face interactions at the shop. Performed cashier duties and maintained computer data entry.
Degrees, certifications, and relevant coursework
Bachelor of Commerce & Administration, International Business
Completed a Bachelor of Commerce & Administration with a major in International Business. Gained comprehensive knowledge in global business practices and international trade.
Foundation Diploma, Human Resource Management
Obtained a Foundation Diploma in Human Resource Management. Developed foundational skills and knowledge in various aspects of human resource management.
Software and tools used professionally
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