Raymond Anthony Diaz

I’m a Certified Medical Virtual Assistant with 40 hours of intensive healthcare administration training, focused on patient scheduling, insurance verification, medical transcription, and HIPAA-compliant PHI handling. I bring nursing graduate knowledge of medical terminology, patient care, and healthcare documentation, and I’m comfortable producing accurate, real-time clinical documentation using EHR standards.

I also have 4+ years of experience providing high-volume email customer service, handling inquiries professionally through strong communication, problem-solving, and multitasking. Whether managing appointment workflows, prescription refill requests, SOAP notes, or billing-related tasks, I prioritize confidentiality, accuracy, and clear follow-through.