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Ravia BanningRB
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Ravia Banning

@raviabanning

Accomplished manager with expertise in operations and team leadership.

United States
Message

What I'm looking for

I am looking for a role that allows me to leverage my leadership skills to drive operational excellence and team development in a dynamic environment.

I am an accomplished and results-driven manager with a solid history of achievement in district management. My expertise lies in talent assessment, vendor development, strategic planning, and achieving revenue goals. I pride myself on my strong leadership skills, which enable me to coach and mentor others effectively.

Currently, I serve as the Director of Operations at Canyon Donuts, where I oversee franchise operations and manage a multi-million dollar P&L. My focus is on maintaining 100% guest satisfaction, leading by example, and creating initiatives to improve guest relationships. Previously, I held the position of District Manager at Dunkin Donuts/Baskin Robbins, where I led a multi-unit enterprise and was accountable for 15 stores, driving significant sales growth and employee engagement.

Experience

Work history, roles, and key accomplishments

DM

District Manager

Dunkin' Donuts/Baskin Robbins - Cafua Management

Jan 2016 - Dec 2018 (2 years 11 months)

Led a multi-unit, multi-million dollar enterprise, focusing on developing diverse teams and creating growth opportunities. Accountable for 15 stores with an average weekly sale of $45k per store, building local strategies to manage performance.

DC

District Manager

Dunkin' Donuts/Baskin Robbins - Surfside Coffee

Jan 2014 - Dec 2016 (2 years 11 months)

Initiated the opening of six new stores and remodeled five, resulting in 19 total stores and $13 million annual district volume. Hired and trained 23 salaried managers and drove strong results with 40% sales comps in year one.

DG

District Manager

Dunkin' Donuts/Baskin Robbins - MM M F Franchise Group

Jan 2006 - Dec 2014 (8 years 11 months)

Managed and monitored three additional store operations, totaling $30 million in combined annual volume. Actively managed stores by conducting performance assessments, providing feedback, and setting challenging goals.

Education

Degrees, certifications, and relevant coursework

Miami Dade College logoMC

Miami Dade College

Associate of Science, Nursing

2012 - 2014

Completed coursework and clinical rotations to become a Registered Nurse. Focused on patient care, medical procedures, and healthcare protocols.

Tech stack

Software and tools used professionally

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Ravia Banning - Director of Operations - Canyon Donuts | Himalayas