RT

Open to opportunities

Raven Thomas

@raventhomas

Human Resources professional blending HR compliance, workforce reporting, and data analytics.

What I'm looking for

I’m looking for an HR-focused role where I can strengthen employee onboarding and compliance, produce accurate workforce reports, and apply data analytics to improve HR decisions while continuing SHRM-CP growth.

I support municipal HR operations end to end, maintaining personnel records and HRIS data for approximately 375 employees across multiple departments. I focus on data integrity, compliance with records retention requirements, and audit-ready documentation while coordinating onboarding, verifications, and personnel actions.

I handle benefits administration, retirement and leave documentation, and employee status changes with careful attention to confidentiality. I also assist recruitment workflows (job postings, applicant processing, interview scheduling, candidate communications) and support employee relations through policy interpretation and documentation review.

Beyond HR, I’ve processed insurance claims and served as a remote insurance agent, strengthening my documentation discipline and compliance mindset. I’m currently pursuing an MBA with a concentration in Data Analytics and preparing for SHRM-CP certification to bring stronger workforce reporting and insights to HR leadership.

Experience

Work history, roles, and key accomplishments

CL

Current

Human Resources Admin

Current

City of Laurel

Feb 2021 - Present (5 years 4 months)

Maintained HRIS and personnel records for approximately 375 municipal employees, ensuring records retention compliance and audit readiness. Coordinated onboarding, employment verifications, benefits/leave documentation, personnel file audits, and HR compliance support covering FLSA, EEO, FMLA, ADA, and related policies.

HRIS Tyler Technologies Personnel Records Employee Onboarding Benefits Administration Employee Relations Workforce reporting FMLA FLSA EEO ADA Compliance Personnel File Auditing

PR

Insurance Agent

Apr 2023 - Jun 2024 (1 year 2 months)

Managed compliant client records and processed applications to support client onboarding. Conducted client consultations to explain financial products, maintained licensing/regulatory compliance, and built ongoing client relationships through continuous service and communication.

Client Onboarding Client Records Regulatory Compliance Client Consulting Financial Products Documentation Review Relationship Management

HU

Claims Processor

Jan 2022 - Mar 2023 (1 year 2 months)

Processed and adjudicated insurance claims in line with company policy and regulatory requirements. Researched and resolved claim discrepancies, maintained audit/QA documentation, interpreted benefit plan eligibility, and identified issues to support process improvements.

Insurance Claims Processing Auditing Regulatory Compliance Data Reporting Process Improvement Documentation Management

Education

Degrees, certifications, and relevant coursework

AU

Alcorn State University

Master of Business Administration, Data Analytics

Pursuing an MBA with a concentration in Data Analytics at Alcorn State University, expected to complete December 2026.

AU

Alcorn State University

Bachelor of Science, Agribusiness Management

Grade: 3.76

Earned a Bachelor of Science in Agribusiness Management from Alcorn State University, completed May 2025 (GPA 3.76).

Tech stack

Software and tools used professionally

Gmail

Microsoft Excel

Ada

Remote

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