Raveena More
@raveenamore
Hospital operations professional specializing in EHR implementation and staff training.
What I'm looking for
I’m a healthcare operations and hospital management professional with a track record of 4+ years in dynamic hospital environments. I bring a proactive mindset, a hunger for learning, and a knack for refining skills to help teams perform with confidence.
In my most recent role as an Assistant Manager - Operations at ASG EYE HOSPITAL PVT.LTD, I led the end-to-end implementation of an Electronic Health Record (EHR) system. I collaborated with cross-functional teams to analyze requirements and tailor configurations, then oversaw seamless integration across patient records, billing, and scheduling.
I supported OPD Module (Outpatient Department), IPD Module (Inpatient Department), Lab Module, and Inventory Module to ensure comprehensive EHR functionality. I also managed vendor coordination, delivered staff training and development, and produced audit reporting while reinforcing policies to maintain smooth operational execution.
Earlier, as an Assistant Manager - Pharmacy at SHALBY MULTI-SPECIALTY HOSPITALS, I drove operational excellence by identifying process gaps, supported implementation of new policies/procedures/software, and performed data analysis for Profit & Loss. I also handled MRD (Medical Records Department) workflows, patient satisfaction initiatives, and NABH coordination—always focusing on problem solving, customer satisfaction, and strengthening team performance.
Experience
Work history, roles, and key accomplishments
Assistant Manager - Operations
ASG Eye Hospital Pvt. Ltd.
Feb 2021 - Jul 2024 (3 years 5 months)
Led end-to-end Electronic Health Record (EHR) implementation, analyzing requirements and tailoring system configurations. Integrated OPD, IPD, lab, and inventory modules and delivered training to ensure staff proficiency and smooth workflow adoption.
Assistant Manager - Pharmacy
Shalby Multi-Specialty Hospitals
Jan 2020 - Jun 2020 (5 months)
Supported operational excellence by identifying process gaps across the hospital and contributing to new policy/procedure and software readiness. Performed data analysis for departmental Profit & Loss and supported patient satisfaction initiatives and Medical Records management processes.
NABH Coordinator
Apollo Multi-Specialty Hospital
May 2019 - Jul 2019 (2 months)
Handled and resolved patient concerns while serving as a NABH coordinator, including scheduling and preparing NABH meetings and trainings. Implemented process improvements in the Medical Records Department (MRD) to optimize efficiency and enhance record-keeping practices.
Education
Degrees, certifications, and relevant coursework
Institute of Management Studies, DAVV - Indore
Master of Healthcare Administration, Hospital Administration
2018 - 2020
Completed a Master of Healthcare Administration with a focus on Hospital Administration at the Institute of Management Studies, DAVV, Indore.
School of Pharmacy, DAVV - Indore
Bachelor of Pharmacy, Pharmacy
2014 - 2018
Completed a Bachelor of Pharmacy at the School of Pharmacy, DAVV, Indore.
Availability
Location
Authorized to work in
Job categories
Skills
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