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poulami sengupta

@poulamisengupta

Message

Experienced hospital administration professional focused on quality and operations.

India

Message

What I'm looking for

I am looking for a mid-level healthcare operations role where I can lead quality and compliance initiatives, improve processes, and collaborate with clinical and administrative teams for measurable improvement.

I am an Assistant Manager in hospital administration with over 4 years of hands-on experience in operations, quality and stakeholder coordination. I hold a Master's in Hospital Administration (Gold Medalist) and certification in NABH Accreditation Standards for Hospitals.

I have led daily rounding and compliance initiatives, overseen OPD, Eye Bank and new hospital operations, organized outreach eye camps, and implemented communication processes like daily huddles and monthly trust meetings to improve real-time coordination.

I am disciplined, team-oriented and skilled in people management, academic coordination, payroll preparation, feasibility studies and business correspondence, and I seek roles where I can apply quality management and operational leadership in healthcare settings.

Experience

Work history, roles, and key accomplishments

Assistant Manager

B.W. Lions Superspeciality Eye Hospital

Apr 2015 - Sep 2016 (1 year 5 months)

Oversaw OPD, Eye Bank and new hospital operations, implemented daily rounding and huddles to improve quality and real-time communication, and organized weekly eye camps and monthly trust meetings to enhance service delivery.

Quality Assurance NABH Standards Event Coordination feasibility studies Administrative Support Operations Management

Academic Coordinator

National Institute for the Orthopedically Handicapped

Jun 2012 - Dec 2014 (2 years 6 months)

Managed day-to-day academic department functions, prepared academic schedules and clearance certificates, processed monthly payroll for visiting faculty, and liaised between the university and academic leadership.

Academic Administration Scheduling Payroll Processing Student Documentation