I've a hospitality management background with over 5+ years experience and a dream to travel the world and to settle in the Himalayas. Focused and organized team player, skilled in account management, SaaS support and organizational skills in a flexible working environment. Seeking a challenging role where I can utilize my skills and experience to exceed client expectations, drive business growth and retention.
RM
Looking for a job
Raunak Maheswari
@raunak_m
Expertise in customer support, conflict resolution, product training and hospitality management.
IndiaExperience
Work history, roles, and key accomplishments
PLRelationship Manager
Pine Labs Private Limited
Mar 2022 - Sep 2022 (6 months)
As a part of the product launch team, I played an integral role in the citywide launch of FAVE India Smart Payment App. Built and maintained strong relationships with key clients, resulting in increased customer satisfaction and retention rates. Developed and implemented strategies to maximize product adoption.
NERelationship Manager
Nearbuy.com
Nov 2019 - Jan 2021 (1 year 2 months)
Oversaw a portfolio of 150+ partner merchant accounts across multiple business categories. Developed and implemented strategies to minimize service denial and pilferage. Mentored and coached junior relationship managers and provided leadership and guidance to the team.
NEBusiness Development Executive
Nearbuy.com
Apr 2018 - Oct 2019 (1 year 6 months)
Conducted physical/virtual on-boarding and merchant training of multiple chain and standalone brands. Analyzed market trends and customer feedback to identify opportunities for product and service improvements. Was responsible for reactivation of dormant accounts.
TISales Training Executive
Times Internet
Nov 2016 - Mar 2018 (1 year 4 months)
Oversaw a portfolio of 60+ partner F&B brands. Delivered effective training programs for F&B professionals, resulting in improved sales performance and increased revenue. Provided ongoing support and guidance to hospitality professionals.
Education
Degrees, certifications, and relevant coursework
Raunak hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Portfolio
linkedin.com/in/raunak-maheswariSalary expectations
700k-800k INR
Social media
Skills
B2B SaaSAccount ManagementTeam ManagementClient SuccessClient Relationship ManagementStrategy PlanningSaaS SupportCustomer SupportCustomer OnboardingCustomer SuccessBusiness StrategyPlatform As A Service (PaaS)Quality ControlProduct TrainingRetention ManagementBrand MarketingMerchandising AnalysisConflict ResolutionUser OnboardingPaaS
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