Afnan Hossen

Managed client relations and drove sales growth through strategic communication. Focused on delivering high-quality customer experiences to foster lasting relationships.

Handled inbound and outbound calls, providing excellent customer service and resolving inquiries. Maintained high standards of communication to ensure customer satisfaction.

Currently drives measurable sales growth and fosters lasting client relationships. Focuses on strategic sales techniques to achieve business success.

Led sales initiatives and managed key accounts, consistently exceeding targets. Utilized strategic sales techniques to enhance customer satisfaction and build strong client relationships.

Managed and expanded client portfolios, consistently exceeding sales targets. Applied advanced sales strategies to drive significant revenue growth.

Conducted cold calling and appointment setting to generate leads and close sales. Applied strategic sales techniques to achieve targets and contribute to business growth.

Conducted cold calls and delivered compelling sales pitches to prospective clients. Successfully achieved and surpassed daily and weekly sales targets.

Handled high volumes of inbound and outbound calls, providing excellent customer support. Resolved customer inquiries efficiently, ensuring high satisfaction.

Provided direct customer support, addressing inquiries and resolving issues promptly. Maintained high standards of customer service excellence and built positive relationships.

Provided direct customer support, addressing concerns and ensuring positive service experiences. Focused on problem-solving and building rapport with customers.

Currently pursuing a Bachelor of Arts with Honours in English. This program focuses on advanced literary analysis, critical theory, and linguistic studies, preparing for careers in academia, writing, and communication.

Completed a professional digital marketing program. This course covered key aspects of digital marketing, including SEO, SEM, social media marketing, content creation, and analytics.

Studied Rabindra Sangeet, focusing on the vocal traditions and theoretical aspects of Rabindranath Tagore's music. This program enhanced musical skills and cultural understanding.

Grade: GPA-5

Completed Higher Secondary Certificate in Science. The curriculum included advanced studies in physics, chemistry, biology, and mathematics, providing a strong foundation in scientific principles.

Grade: GPA-5

Obtained Secondary School Certificate in Science. This program covered fundamental scientific subjects and prepared for higher education, emphasizing core academic disciplines.

Grade: GPA-5

Completed Higher Secondary Certificate in Science. The curriculum included advanced studies in physics, chemistry, biology, and mathematics, providing a strong foundation in scientific principles.

Grade: GPA-5

Completed Secondary School Certificate in Science. The coursework covered fundamental concepts in science, mathematics, and humanities, preparing for higher education.