Raphaelle User
@raphaelleuser
Bilingual sales and customer support professional with AI training.
What I'm looking for
As a native French speaker with a strong background in sales and customer support, I have honed my skills in content evaluation and data annotation through various AI-related projects. My experience includes working in international sales, where I successfully managed client advising and product sales, ensuring high levels of customer satisfaction.
My educational background in Business Studies, combined with my practical experience in sales development, has equipped me with a unique skill set. I am comfortable working across languages and markets, and I excel in tasks such as text transcription, labeling, and ensuring linguistic accuracy. My analytical mindset and attention to detail drive my success in identifying sales opportunities and translating them effectively.
Experience
Work history, roles, and key accomplishments
Language Annotation - French
De Sousa Raphaelle
Nov 2024 - Jan 2025 (2 months)
Native French speaker, I am trained in content evaluation and data annotation, and have worked on AI-related projects. I am familiar with working across languages and markets, and comfortable with text transcription, labeling, and linguistic accuracy.
Sales & Customer Support
Bouygues Telecom
Jun 2024 - Nov 2024 (5 months)
Advised clients and managed product sales, including subscriptions and services. Successfully upselled mobile and internet offers to customers.
International Sales Apprenticeship
Hotel Best Western Chassieu
Jan 2024 - May 2024 (4 months)
Managed sales development and reception for international groups, demonstrating bilingual proficiency in French and English. Was responsible for managing the hotel's software systems.
Sales Development Representative
Microsoft CSP
Jan 2024 - May 2024 (4 months)
Translated sales opportunities from Spanish to French, contributing to international market analysis. Gained experience working in IT and digital environments.
Education
Degrees, certifications, and relevant coursework
Euridis Business School
Bachelor in Business Studies, Development & International Business
Graduated in November 2024, this work-study program focused on development and international business, providing a strong foundation in IT and natural language processing.
University of Lyon 1
Two-year University Diploma in Business, Sales and Marketing Techniques
Graduated in July 2022, this program focused on sales and marketing techniques, providing a comprehensive understanding of business operations.
Lycée Jean-Paul Sartre
BAC, Social and Economic Sciences
Graduated in July 2020 with a 'Mention Good', this program provided a foundation in social and economic sciences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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