I’m seeking an English-speaking role where I can apply my organizational and communication skills. I'm interested in positions like secretary, administrative assistant, or customer service representative. With a background in health and social sciences, I speak different languages and i am pursuing a Google Project Management certificate. I’m eager to grow and contribute to a dynamic team.
Asia Dermoumi
@asiadermoumi
Google certifications in progress(Project manager,Data analyst and IT support).language proficiency.
What I'm looking for
Motivated and customer-focused professional with experience in customer service, administrative support, and client relations. Skilled in handling inquiries, resolving complaints, and ensuring customer satisfaction across various industries. Multilingual with strong IT proficiency and a problem-solving mindset, eager to contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Homework Support Tutor
centre sociale Louis Denis
Feb 2025 - Jan 2025 (-1 years 11 months)
Provided academic assistance and guidance to students.
Developed personalized learning strategies to improve student performance.
Maintained open communication with parents and educators.
AuPair
sunshine au pair
Sep 2024 - Jan 2025 (4 months)
Provided care and daily assistance to children, ensuring a structured and supportive environment.
Managed household duties related to children's activities and well-being.
Communicated effectively with parents to meet their expectations.
Reception Administrative Assistant
DDFIP Vosges (Public Finance Department)
Sep 2022 - Oct 2022 (1 month)
Handled customer inquiries and guided them through administrative procedures.
Processed, filed, and organized documents efficiently.
Assisted in resolving client concerns in a timely manner.
Customer Service Agent
DDFIP Vosges (Public Finance Department)
Dec 2021 - Aug 2022 (8 months)
Managed incoming calls and in-person inquiries from clients.
Provided accurate and comprehensive information on administrative processes.
Assisted customers with document submission and follow-ups.
Education
Degrees, certifications, and relevant coursework
IRTS LORRAINE
CERTIFICATE RSE, HEALTH
2024 - 2024
Grade: 100%
Activities and societies: INTERNSHIPS AS A HOME NURSE
CERTIFICATION WITH 100% SCORE IN HEALTH AND SOCIAL SCIENCES FIELD. Learned how to organize projects and show rooms with themes for every type of public
Lorraine's university
licence , Faculty of Law , Economics and Management
2021 - 2022
Grade: no grade
Activities and societies: theoretical and practical knowledge in law, finance, business, and public administration.
The study of legal systems, how economies function, including topics like markets, inflation, and economic policies in Europe. it also focuses on business administration, organizational strategies, and leadership skills for managing companies or projects.
Got a job opportunity to be a finance agent
UCA
licence , languages
2020 - 2020
Grade: no grade
Activities and societies: Languages, Literatures, and Foreign & Regional Civilizations teaching in english and portuguese
This university degree specializes in the study of both languages, the literature, the cultural aspects, the history, traditions, and contemporary issues of English- and Portuguese-speaking countries while developing strong translation, analysis, and communication skills.
Had to drop off because of health issues during covid time
Lycée louis Lapicque
highschool diploma , health ans social sciences
2017 - 2020
Grade: 11.8
Activities and societies: European section certified by Cambridge (international certifications valid in Europe)
The ST2S (Sciences et Technologies de la Santé et du Social) program is a French high school diploma (Baccalauréat) focusing on health and social sciences. It prepares students for careers in the medical, social, and paramedical fields by providing knowledge in biology, human sciences, healthcare systems, and social policies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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