Open to opportunities

Ranjit Kumar Jha

@ranjitkumarjha

Message

Results-driven sales professional focused on client relationships, strategic planning, and customer retention.

India

Message

What I'm looking for

I’m looking to apply my sales, client relationship management, and strategic planning skills to drive growth. I want a role where I can support seamless onboarding, resolve customer issues, and improve retention through effective communication.

I’m a driven sales professional with expertise in client relationship management and strategic planning. I deliver impactful results through effective communication and negotiation skills, with a focus on contributing to organizational success in a new field.

In my roles, I implemented sales strategies to increase product awareness and developed strong customer relationships to enhance retention. I also conducted market research to identify potential sales opportunities and customer needs.

I’ve supported customer onboarding and service delivery by executing activation processes and troubleshooting connectivity issues. I manage customer inquiries through multiple communication channels, collaborate with cross-functional teams, and use report writing and coordination to improve service outcomes.

Experience

Work history, roles, and key accomplishments

Home Sales Officer

Reliance (Jio) Broadband

Executed broadband service activation processes to support seamless onboarding for new subscribers. Managed customer inquiries and troubleshooting for connectivity issues to improve customer satisfaction and retention.

Activation Customer Onboarding Troubleshooting Connectivity Issues Customer Support Customer Satisfaction Customer Retention

Sales Executive

Airtel Broadband

Implemented sales strategies to increase product awareness among target audiences. Built and maintained customer relationships to improve retention, conducted market research, and collaborated with cross-functional teams to support service delivery and customer satisfaction.