Ranjesh Khanal
@ranjeshkhanal
Results-driven sales and customer service professional focused on client success.
What I'm looking for
I am a results-driven sales and customer service professional with 3+ years of experience in client consultation, service coordination, and customer relationship management. I combine technical service experience as a Senior CCTV and Networking Technician with business education (BBS) to convert leads, resolve objections, and deliver customer-focused solutions that support revenue growth.
I excel in phone, email, and chat support, complaint resolution, CRM documentation, and cross-cultural communication. I seek a remote Sales or Customer Support role with international BPOs or global companies where I can apply my consultation skills, improve customer satisfaction, and contribute to measurable business outcomes.
Experience
Work history, roles, and key accomplishments
Senior CCTV and Networking Technician
Gunina Technotronix and Research Center Pvt. Ltd.
Jan 2022 - May 2025 (3 years 4 months)
Consulted customers on security solutions and converted inquiries into confirmed projects while providing after-sales support and resolving technical complaints to improve customer trust and support company revenue.
Education
Degrees, certifications, and relevant coursework
Tribhuvan University - Ganeshman Singh Multiple Campus
Bachelor of Business Studies, Business
2022 -
Pursuing a Bachelor of Business Studies (BBS) with coursework in business and management since 2022.
Viswa Niketan Secondary School
Higher Secondary Education (+2), Science
2019 - 2021
Completed Higher Secondary Education (+2) in Science, covering core science subjects and preparatory coursework for tertiary education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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