Ranjeet SainiRS
Open to opportunities

Ranjeet Saini

@ranjeetsaini

Experienced Senior Technical associate with strong analytical skills.

India
Message

I am a highly patient and goal-oriented professional with extensive experience in resolving technical queries. As a senior escalation specialist at Teleperformance, I successfully resolved tickets using Salesforce and Smart assist. I am adaptable, persuasive, and proactive, with a pleasing personality and excellent leadership skills. At MPISDE, I managed all administrative tasks, coordinated with zonal centers, and recruited new talents. As a Business Development Manager at HDFC Life, I handled recruitment, provided training, and achieved maximum sales.

Experience

Teleperformance logoTE
Current

Escalation Expert

Sep 2023 - Present (8 months)

Worked as a senior escalation specialist for technical queries. Worked on Salesforce and Smart assist to resolve and work on the tickets. Required to close 40+ tickets at the EOD.

HL

Business Development Manager

HDFC Life

Apr 2021 - Sep 2021 (5 months)

Handled recruitment insurance advisors and provided training and support for developing technical and interpersonal skills development. Achieved maximum numbers of sales in department.

MP

Assistant Manager

MPISDE

Dec 2021 - May 2023 (1 year 5 months)

Managed all the administration of the headquarter and coordinate with zonal centers, providing all the necessary assistance and gather information’s, requirement of all departments of the institution, also managed exam centers, along with the recruitment of new talents for organization.

Tech stack

Learn about the tools and technologies that Ranjeet likes to use.

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