Open to opportunities

Rania Mohamed

@raniamohamed

Message

Customer-focused support professional skilled in order processing, invoicing, and problem resolution.

Egypt

Message

What I'm looking for

I’m looking for a customer-focused role where I can support sellers and customers daily—answering inquiries, processing orders, preparing invoices, and resolving issues—while growing my administrative and communication skills.

I’m a customer service and seller support professional with hands-on experience as a Social Media Moderator for an online factory store. I respond to customer inquiries, process orders, prepare invoices, and provide after-sales support to resolve issues quickly and professionally.

I coordinate with the sales team to help ensure timely order fulfillment, and I bring strong communication, organization, and attention to detail to every interaction. I’m also comfortable working in Microsoft Office and using data entry practices to keep operations accurate and efficient.

Experience

Work history, roles, and key accomplishments

Current

Social Media Moderator

Current

Online Factory Store

Oct 2025 - Present (10 months)

Respond to customer inquiries via social media, process orders, and prepare invoices. Resolve customer complaints with after-sales support and coordinate with the sales team to ensure timely order fulfillment.