Mariam Abdelaleem
@mariamabdelaleem
Remote sales and customer support specialist focused on results.
EgyptWhat I'm looking for
I am a detail-oriented remote sales and customer support specialist with strong communication and social media moderation skills.
I have hands-on experience managing online interactions, promoting products, and guiding customers through purchases while maintaining high satisfaction and professionalism.
At EMS 20 Co and Sandoz Outsource, I used CRM systems, collaborated with marketing and sales teams, and prepared performance reports that supported improved online engagement and sales outcomes.
I am adaptable, organized, and committed to quality, teamwork, and achieving targets in fast-paced remote environments.
Experience
Work history, roles, and key accomplishments
Sales & Customer Representative
EMS 20 Co
Jan 2025 - Oct 2025 (9 months)
Handled customer inquiries and promoted EMS suit products across online channels, improving online sales and customer engagement while maintaining CRM records and preparing performance reports.
Customer Service Representative
Sandoz Outsource
Jan 2023 - Jan 2025 (2 years)
Managed customer inquiries and complaints via phone, email and social media, assisted with online orders, updated CRM data and supported sales teams to meet monthly targets.
Education
Degrees, certifications, and relevant coursework
MUMansoura University
Bachelor of Veterinary Medicine, Veterinary Medicine
Grade: Good
Completed a Bachelor of Veterinary Medicine with a Good grade in 2019, focusing on veterinary sciences and clinical training.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Job categories
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