Nisreen Alafefy
@nisreenalafefy
I support customers, manage social interactions, and drive sales through clear communication.
EgyptWhat I'm looking for
I'm currently managing customer interactions, inquiries, complaints, and follow-up at Fawry, helping maintain a professional and positive customer experience across social media.
Previously, I supported telesales at EGY TECH by contacting customers, presenting products, following up with leads, and working toward sales targets. My experience also includes customer service and administrative support in clinic environments, backed by a Business Administration degree and over six years of continuous professional experience.
Experience
Work history, roles, and key accomplishments
Social Media Moderator
Fawry
Manages customer interactions and inquiries through social media platforms, responding professionally and ensuring proper resolution.
Education
Degrees, certifications, and relevant coursework
Canadian University in Egypt
Bachelor’s Degree, Business Administration
Bachelor’s Degree in Business Administration from the Canadian University in Egypt, graduated in 2021.
Tech stack
Software and tools used professionally
Availability
Location
EgyptAuthorized to work in
Job categories
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