Ram Tiwari
@ramtiwari1
I improve operations, resolve customer issues, and lead teams toward efficient business outcomes.
IndiaWhat I'm looking for
I've supported customer operations at TaskUs, resolving queries through chat, email, and telephone while helping others learn problem-solving processes. Previously, at Tynor Orthopedic, I engaged customers, processed requests, and monitored workflows to identify improvement opportunities.
At Tata Consultancy Services, I analyzed customer financial data and evaluated mortgage applications to support timely funding for qualified borrowers. I hold an MBA in Finance and Operations from Sage University.
Experience
Work history, roles, and key accomplishments
Teammate / SME
Taskus
Oct 2025 - Present (10 months)
Resolved customer queries through chat, email, or telephone, utilizing communication and problem-solving skills. Supported others in learning processes.
Operation Manager
Tynor Orthopedic
Jul 2023 - Sep 2025 (2 years 2 months)
Engaged customers to identify needs and requirements through effective communication. Monitored workflow processes to pinpoint improvement opportunities and processed customer orders, forms, applications, and requests efficiently.
Analyzed customer financial data to assess mortgage eligibility, ensuring clients met lending standards. Evaluated and approved loan applications, facilitating timely funding for qualified borrowers.
Education
Degrees, certifications, and relevant coursework
Sage University
Master of Business Administration, Finance & Operations
2021 - 2023
Pursued a Master of Business Administration with a focus on Finance and Operations.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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