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@gurunandannarasimha
Dynamic mortgage banker with 17 years of operations management experience.
I am a dynamic and results-driven professional with over 17 years of extensive experience in business and operations management, particularly in the mortgage banking sector. My expertise lies in leading large-scale projects, managing multi-million-dollar portfolios, and driving process improvements through Lean Six Sigma methodologies. I have a proven track record of enhancing operational efficiency, optimizing service delivery, and fostering strong client relationships.
Throughout my career, I have successfully managed cross-functional teams and spearheaded key initiatives across multiple geographies. I am passionate about strategic planning, stakeholder engagement, and team leadership. I have implemented automation initiatives, managed P&L responsibilities, and ensured regulatory compliance, all while focusing on continuous improvement and operational excellence. I am currently seeking to leverage my leadership and process optimization skills in a dynamic, growth-oriented environment.
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Work history, roles, and key accomplishments
Mr. Cooper India
Sep 2024 - Present (1 year 2 months)
Designed scalable process architecture and operating models aligned with business and investor goals, improving consistency and efficiency across operations. Directed strategic planning, budgeting, and risk mitigation across origination verticals, ensuring alignment with market trends and compliance standards.
Stellar Innovations Private Limited
Nov 2023 - Aug 2024 (9 months)
Headed the Mortgage Solutions business unit, overseeing P&L, client onboarding, and strategy for a $10M portfolio. Led end-to-end departmental operations, including CRM, service delivery, and profitability.
Indecomm Business Services
Apr 2019 - Nov 2023 (4 years 7 months)
Managed end-to-end operations for the lending solutions group, overseeing multiple projects across two locations with P&L responsibility of $3M
–$3.5M. Drove strategic automation initiatives for SaaS products, enhancing process efficiency and optimizing client outcomes.
Sourcepoint Mortgage
Jun 2018 - Mar 2019 (9 months)
Managed operations for multiple projects across four clients, ensuring smooth transitions and optimal project outcomes. Coordinated teams both offshore and onshore, achieving high levels of client satisfaction and operational excellence.
Envoy Mortgage
Mar 2016 - Feb 2018 (1 year 11 months)
Led mortgage retail origination operations with 60 FTEs across two locations. Drove process improvement initiatives and implemented change management strategies, ensuring adherence to TRID regulations.
Indecomm Global Services
Mar 2013 - Feb 2016 (2 years 11 months)
Managed mortgage operations for the Lending Services and Document Management Group, overseeing 85 FTEs and ten processes. Spearheaded the implementation of TRID regulations, ensuring compliance and operational excellence.
Educomp Solutions
Jan 2012 - Mar 2013 (1 year 2 months)
Managed client relationships for over 30 partner schools, ensuring smooth service delivery and consistent communication. Implemented process improvements, resulting in enhanced operational efficiency and growth.
iGATE Global Solutions
Mar 2010 - Jan 2012 (1 year 10 months)
Conducted risk analysis for loan modification processing and handled general ledger responsibilities. Ensured compliance with financial regulations and KYC/AML functions, serving as an SME for pilot projects.
ISGN
Apr 2009 - Nov 2009 (7 months)
Managed customer queries related to short sales and loan modifications. Provided floor support and training for new joiners, contributing to smooth operational transitions.
Degrees, certifications, and relevant coursework
Bachelors in Science, Science
Completed a Bachelor's degree in Science at St. Joseph's College of Arts & Science in India. Gained foundational knowledge in scientific principles and methodologies.
Software and tools used professionally
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