Rami Damaj
@ramidamaj
Security and client-care professional with 9+ years in protection, fraud-focused account support, and high-quality customer service.
CanadaWhat I'm looking for
I bring 9+ years of experience in management, communication, and account investigation, with a track record of delivering consistent service quality. I was awarded at Fido for outstanding customer service performance, combining a detail-oriented mindset with dependable follow-through.
Across security and client-facing roles, I’ve provided commercial, residential, and private protection, handled crowd control, and coordinated operational tasks. I’ve also led security teams, delivered personal protection services and client transport, and applied fraud investigation and compliance review skills in merchant account work.
I’m equally comfortable supporting day-to-day needs—like medication schedules, mobility and hygiene assistance, and medical appointment coordination—and I bring practical reliability from kitchen, maintenance, and inventory experience. I’m committed to continuous professional development, safety-first practices, and community service that supports the well-being of others.
Experience
Work history, roles, and key accomplishments
Caretaker
Private Residence
Jan 2021 - Jan 2025 (4 years)
Provided full-time care for an elderly ill family member, assisting with mobility, hygiene, and meal preparation. Managed medication schedules, coordinated medical appointments, monitored health conditions, and maintained a safe, organized home environment.
Community Volunteer
Sanad Collective, Lotus Café & Café Floraison
Jan 2015 - Jan 2020 (5 years)
Supported newcomer welcome and community services by assisting with carpentry, landscaping, and maintenance. Helped with event preparation and coordination, served food and beverages, handled opening/closing procedures and location security, and managed fundraising collections and deposits.
General Volunteer
Sister Sabria Foundation
Jan 2014 - Jan 2020 (6 years)
Volunteered part-time as an active member to support food preparation and distribution. Maintained cleanliness before and after large events, supported delivery operations, and helped ensure smooth event readiness.
Community Service Volunteer
Al Madina
Jan 2014 - Jan 2019 (5 years)
Assisted with community event preparation and coordination, maintaining facilities clean and organized. Provided social support and problem resolution, supported opening/closing duties with security oversight, and helped with charitable meal service.
General Volunteer
Old Brewery Mission
Jan 2010 - Jan 2019 (9 years)
Served food to 600+ visitors, supporting day-to-day operations at a community outreach facility. Maintained equipment and facility cleanliness and promoted respectful, positive engagement with community members.
Security Guard / Bodyguard
Risk Solutions
Jan 2016 - Jan 2018 (2 years)
Provided commercial, residential, and private security with crowd control and event security support. Delivered personal protection services and client transport, and led security teams while coordinating operational tasks.
Service Technician
Rally Tires
Jan 2014 - Jan 2014 (0 months)
Performed installation and repair services while maintaining equipment and inventory control. Ensured operational cleanliness and supported smooth day-to-day service delivery.
Education
Degrees, certifications, and relevant coursework
McGill University
Cybersecurity Studies, Cybersecurity
2022 - 2023
Studied cybersecurity at McGill University, covering network security, ethical hacking, SIEM tools, incident response, cryptography, risk management, and cloud security. Completed a capstone project involving penetration testing and enterprise network simulation.
Canadian Tactical Training Academy (CTTA)
Security Training Program, Surveillance & Executive Protection
2011 - 2014
Completed security training at CTTA, including surveillance techniques and executive protection.
Riverside
Security Guard Government Attestation, Security Guard Training
Earned a Security Guard Government Attestation through Riverside in Montreal.
International Academy of Design and Technology
A.E.C. in Graphic Design, Graphic Design
2003 - 2006
Completed an A.E.C. in Graphic Design at International Academy of Design and Technology in Montreal.
Education Plus
Secondary School Diploma, Secondary Education
Completed a Secondary School Diploma at Education Plus in Montreal.
Availability
Location
CanadaAuthorized to work in
Job categories
Skills
Interested in hiring Rami?
You can contact Rami and 90k+ other talented remote workers on Himalayas.
Message RamiFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
