JO
Open to opportunities

Jackie Outar

@jackieoutar

Detail-oriented Senior Manager with expertise in Customer Success.

Canada

What I'm looking for

I am looking for a role that values collaboration and innovation, where I can drive customer success and operational efficiency.

I am an analytical and energetic leader with extensive experience in customer care and collaboration across various departments. My career has been dedicated to strategizing and executing efficient task completion, ensuring that customer needs are met with the highest standards of service. As a Senior Manager in Customer Success, I have honed my skills in overseeing operations and driving improvements that enhance customer satisfaction.

Throughout my tenure, I have supervised security team operations, conducted routine assessments, and crafted strategies for risk reduction. My ability to investigate incidents and prepare comprehensive reports has been instrumental in identifying vulnerabilities and implementing effective solutions. I am committed to fostering a culture of continuous improvement and operational excellence.

Experience

Work history, roles, and key accomplishments

VS

Senior Manager

Venom Bodyguard Service

Sep 2018 - Sep 2023 (5 years)

Supervised daily security team operations, ensuring efficient task completion. Conducted security assessments to identify risks and vulnerabilities, and crafted strategies for risk reduction. Inspected security equipment and investigated incidents, preparing comprehensive reports with recommendations.

TG

Warehouse Associate

The Gap

May 2013 - Apr 2020 (6 years 11 months)

Implemented WMS for documenting receipts and managing storage and distribution of materials. Created shipping labels for daily orders and inspected shipments to ensure accuracy.

Education

Degrees, certifications, and relevant coursework

SC

Springfield College

Advanced Course, Phlebotomy

2025 - 2025

Completed an advanced course in phlebotomy, focusing on blood collection techniques, patient care, and laboratory procedures.

Alison College logoAC

Alison College

Diploma, Medical Reception

2023 - 2023

Earned a diploma in Medical Receptionist, covering essential skills in patient management, medical terminology, and office procedures.

Tech stack

Software and tools used professionally

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Jackie Outar - Senior Manager - Venom Bodyguard Service | Himalayas