Samsoudine Bassirou Hamadou
@samsoudinebassirouha
Bilingual security and customer service professional who keeps events secure and operations running smoothly.
What I'm looking for
I am a bilingual Security and Customer Service Agent at Garda World (2022–Present), where I welcome visitors during events, monitor surveillance cameras, and help ensure smooth traffic flow and site operations. I conduct patrols and maintain a secure environment while staying focused on quick problem-solving and clear communication.
Previously, I worked as an Operations Manager at Transport RS (2020–2022), managing work teams and coordinating task assignments, while overseeing invoicing and payroll collection processes. Before that, I was a Customer Service and Sales Representative at Millennium 1 Solutions (2020), promoting products to achieve sales targets, processing online payments securely, and advising customers on the best-fit options; throughout, I bring a highly autonomous, adaptable, team-oriented mindset.
Experience
Work history, roles, and key accomplishments
Security and Customer Service Agent
Garda World
Jan 2022 - Present (4 years 5 months)
Welcome visitors during events, provide assistance and directions, and monitor surveillance cameras to support safe site operations. Maintain secure conditions through regular patrols and manage on-site traffic flow.
Operations Manager
Transport RS
Jan 2020 - Jan 2022 (2 years)
Managed work teams and coordinated task assignments to support daily operations. Oversaw invoicing and payroll collection processes and maintained strong relationships with clients and business partners.
Customer Service and Sales Representative
Millennium 1 Solutions
Jan 2020 - Present (6 years 5 months)
Promoted products and services to customers to achieve sales targets and provided product recommendations based on customer needs. Processed online payments and handled transactions securely.
Education
Degrees, certifications, and relevant coursework
Université de Montréal
Bachelor of Science, Biological Sciences
Bachelor of Science in Biological Sciences at Université de Montréal (Montreal) in 2025.
Availability
Location
Authorized to work in
Job categories
Skills
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