Rakia Phillips

Performed micro jobs and human intelligent tasks, contributing to academic studies and improving company products. Evaluated search result precision and analyzed web data trends to enhance data categorization processes.

Streamlined bill payments to avoid late fees and ensured timely rent payments, maintaining excellent credit. Efficiently managed personal budget to prevent financial overruns and optimized budgeting techniques for stability.

Called healthcare, home repair, insurance, and legal businesses posing as a potential customer. Documented and submitted call evidence, adhering strictly to privacy and operational guidelines.

Evaluated customer service quality by engaging in covert calls across multiple sectors, ensuring accurate feedback. Enhanced service delivery by documenting critical call metrics, influencing training processes.

Called various companies posing as a potential customer and documented proper information about calls in an online forum. Took screenshots and uploaded them as proof of calls, including time and duration.

Called various businesses posing as a potential customer or student, documenting call experiences on the company website. Performed data entry for customer information and evaluated website display and design.

Maintained precise records of item searches and work hours, ensuring accurate data tracking. Ensured meticulous data entry for item links and search durations, streamlining competitor analysis.

Streamlined grant identification, enhancing database efficiency by integrating diverse data sources. Boosted potential funding opportunities through targeted grant research and database management.

Took customer orders and properly entered them into the online system, operating the cash register and handling calculations. Promoted special offers from the restaurant to customers.

Oversaw communications with the CEO/Founder and volunteers by establishing an account with Trello. Built a list of donors by researching potential financial and in-kind donors while soliciting funds.

Promoted the organization via personal contacts, social media, websites, and other online avenues. Utilized various online platforms to increase organizational visibility and engagement.

Maintained accurate records of over 50 potential donors monthly, streamlining donor identification by creating a master tracking sheet. Secured a significant in-kind donation from Sunstar, boosting dental product supplies.

Provided care for small children ages 2-12 on an as-needed basis, including bathing and cooking small meals. Provided supervision for children while their parents were away and tutored them on school assignments.

Completed an Undergraduate Certificate in Psychology, providing foundational knowledge in psychological principles. This program covered introductory concepts and theories in the field.

Completed a certificate program focusing on active listening skills. This program enhanced communication and interpersonal abilities.

Grade: IACET 0.6 CEUs

Obtained a certificate in Fundraising 101, covering fundamental principles and strategies of fundraising. This included learning about donor engagement and campaign management.

Obtained a High School Equivalency Diploma (GED), demonstrating proficiency in core academic subjects. This credential signifies completion of secondary education.

Earned a Bachelor of Science in Psychology, gaining a comprehensive understanding of human behavior and mental processes. Coursework included research methods, statistics, and various psychological theories.