Rakhi Chitrakar
@rakhichitrakar
I build international healthcare partnerships and wellness programs that grow enterprise revenue.
IndiaWhat I'm looking for
I've spent 12+ years growing healthcare and wellness services, with 6+ years driving international expansion across the Middle East, Africa, and Southeast Asia.
At KLS Wellness Institute, I've delivered four international wellness projects in Saudi Arabia, Dubai, Kenya, and Curacao with full P&L ownership. I'm currently leading the Cambodia project and shaping Ghana's market-entry strategy.
I've closed partnerships with Taj Group and NMMC, initiated a B2B collaboration with a Canadian senior living facility, and achieved 80% patient conversion at the Bangladesh Healthcare Conference through targeted outreach.
My background also spans hospital operations, patient services, compliance, licensing, HR coordination, and healthcare marketing. I'm targeting digital health business development and partnerships roles where I can scale enterprise deals in emerging markets.
Experience
Work history, roles, and key accomplishments
Healthcare Marketing & Business Development Manager
KLS Wellness Institute
Jan 2021 - Present (5 years 10 months)
Spearheaded cross-border healthcare expansion across the Middle East, Africa, and SE Asia, delivering 4 international wellness projects with full P&L ownership. Achieved 80% patient conversion at global healthcare conferences and built strategic partnerships with Taj Group, NMMC, and a Canadian senior living facility.
Administration Manager
KLS Wellness Institute
Jan 2020 - Dec 2020 (11 months)
Oversaw hospital administration, HR, compliance documentation, and licensing, ensuring smooth operational continuity. Supported executive planning and managed inter-departmental coordination to ensure full compliance with regional regulatory requirements.
Front Office Executive
Dr. Agarwal's Eye Hospital
Jul 2018 - Dec 2019 (1 year 5 months)
Optimized the patient journey by converting OPD visitors into inpatients through consultative counseling and streamlined registration and billing workflows. Trained new staff in front office and patient service protocols.
Patient Services Executive & ER Coordinator
AMRI Hospital
Jan 2015 - Jan 2018 (3 years)
Managed ER operations, patient admissions, and clinical team coordination across Emergency and Neuro departments. Counseled patients and families on treatment options and admissions, improving satisfaction and retention scores.
Operations Assistant
Ruby General Hospital
Sep 2013 - Jan 2015 (1 year 4 months)
Supported hospital operations, patient record management, billing, and admission coordination. Contributed to NABH accreditation readiness, gaining early quality management and compliance exposure.
Education
Degrees, certifications, and relevant coursework
Symbiosis Centre for Distance Learning
Post Graduate Diploma in Management, International Business Management
Pursuing a PGDM in International Business Management, expected to complete in July 2026.
Symbiosis Centre of Healthcare
Post Graduate Diploma in Management, Quality Management & Hospital Administration
Completed a PGDM in Quality Management and Hospital Administration in 2019.
West Bengal University of Technology
Bachelor of Hospital Management, Hospital Management
Earned a Bachelor of Hospital Management in 2014.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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