Latika choudhari

Manage a ₹12 Cr GMV South India portfolio, achieving high retention and driving revenue growth through cross-sell, upsell, and pricing strategies.

Developed SOPs, SLAs, and emergency-preparedness plans, and led audits and compliance inspections to ensure safety compliance.

Drove revenue growth and studio profitability by managing sales, marketing, and local partnerships, and built a high-performing team.

Directed OHC operations and service contracts for Pan-India corporate clients, ensuring compliance, audit readiness, and client satisfaction.

Increased repeat-customer ratio through loyalty programs and CRM-driven follow-ups, and improved service consistency and revenue.

Grew program enrollment by building institutional partnerships and leading digital-marketing and student-counseling campaigns.

Led a 25-member recruitment team, streamlined onboarding workflows, and drove client acquisition through marketing campaigns.

Managed student counseling, administration, and campus placement drives, supporting enquiry handling and career-guidance workshops.

Led a 50-member telemarketing team, driving new-business acquisition through cold-calling and concept selling.

Supported marketing, customer interaction, and HR coordination, assisting with day-to-day business operations.

Grade: First Class with Distinction

Completed an MBA in Finance with First Class with Distinction, achieving 80%.

Grade: First Class

Completed a Bachelor of Commerce with First Class, achieving 75%.

Earned the Human Resources Business Partner (HRBP) certification.

Completed an AI Tools Workshop.