
Rakhee Joshi
@rakheejoshi
Operations leader at ShreemEx Hub LLP, rebuilding sourcing and export processes and leading trade operations.
What I'm looking for
At ShreemEx Hub LLP, I own international trade operations, from supplier verification and sample validation to export execution across product categories. I manage 18–20 vendor accounts monthly and created a standardized verification and documentation system for sourcing engagements.
I led sourcing and quality validation for a mustard oil export order to the US, comparing product specifications against five supplier samples through hands-on testing. I also led a bakery client’s product-development and export-readiness work, including cookie reformulation, shelf-life R&D, and scale-up plans.
At Enquad Private Limited, I took over India operations with a 3,000-ticket IT backlog and restructured ticketing and escalations, reducing the backlog to under 100 within a month. I also expanded my responsibilities across email support and exam-planning back-office operations.
At Vodafone Idea Limited, I progressed from customer service and correspondence management to leading activation, provisioning, and documentation operations across Maharashtra and Goa. I led a 45–50 member team and drove work on compliance, reconciliation, fraud control, vendor operations, and systems migration.
Experience
Work history, roles, and key accomplishments
Co-Founder – Operations, Trade & Marketing
ShreemEx Hub LLP
Jan 2024 - Present (2 years 9 months)
Own end-to-end international trade operations, supplier verification, and export execution across 8+ product categories. Led sourcing and quality validation for export orders and designed vendor verification systems.
India Operations Head
Enquad Private Limited
Jun 2023 - Apr 2024 (10 months)
Took over India operations for a global IELTS/British Council exam-services company, resolving a 2.5-year, 3,000-ticket IT backlog within 15-20 days. Expanded ownership across departments and became de facto India reporting lead.
Head – Activation, Provisioning & Documentation
Vodafone Idea Limited
May 2000 - Apr 2020 (19 years 11 months)
Led Activation, Provisioning and Documentation across Maharashtra & Goa, managing 45-50 team members. Achieved 99% TAT, 99% accuracy in reconciliation, and 99% regulatory compliance.
Education
Degrees, certifications, and relevant coursework
National Institute of Business Management
MBA, Customer Relationship Management
2016 - 2017
MBA in Customer Relationship Management from the National Institute of Business Management, Chennai, from 2016 to 2017.
D. Y. Patil Polytechnic College of Engineering
Diploma, Industrial Electronics & Telecommunications
1993 - 1997
Diploma in Industrial Electronics & Telecommunications from D. Y. Patil Polytechnic College of Engineering, Pune, from 1993 to 1997.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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