Rakesh Thakur

I am a results-driven Order Management professional with extensive experience in processing and managing orders through OnBase, Harris Portal, and SAP systems. My expertise lies in overseeing the entire order lifecycle, ensuring accuracy and timely processing while maintaining seamless coordination between teams. I pride myself on my strong attention to detail and problem-solving abilities, which have consistently led to high customer satisfaction.

Throughout my career, I have honed my skills in troubleshooting and resolving order-related issues, optimizing workflows, and maintaining effective communication with stakeholders. My experience includes roles at KGL KnowledgeWorks Global Ltd as a Senior Technical Order Coordinator, where I managed order processing and inventory coordination, and at Johnson & Johnson, where I handled end-to-end order processing in SAP for international customers. I am committed to delivering quality results and continuously improving operational efficiency.