At Stellar Products & Services, I processed more than 300 invoices per month in Tally ERP Prime with 98% accuracy. I also prepared collection and accounts receivable aging reports, helping reduce overdue payments by 10%.
At SSB Pharmaceutical, I managed more than 150 service calls through Salesforce CRM (SMAX), with a 98% closure rate. I maintained equipment records and prepared installation reports for Philips Head Office.
At Aakash Institute, I supervised more than 10 office and support staff and handled Oracle ERP transactions and invoices. I also managed student records in Salesforce CRM and study-material logistics using SAP.
Earlier, at Westside Trent Limited, I handled HR and administration work including onboarding, attendance records, and statutory paperwork. I hold an MBA from Sikkim Manipal University and a government-recognized HR Executive – Payroll & Employee Data Management certification at NSQF Level 4.

