Rajeswari TiwariRT
Open to opportunities

Rajeswari Tiwari

@rajeswaritiwari

Dedicated team leader focused on client satisfaction and strategic planning.

India

What I'm looking for

I seek a role that challenges my leadership skills and offers opportunities for growth.

As a Team Leader with a strong commitment to earning client trust, I excel in delivering quality service and strategic planning. My experience spans across various roles, including my current position as a Revenue Operation Analyst at IRIS, where I manage complex queries from UK clients, ensuring satisfaction through timely solutions. I lead a high-performing team that consistently achieves targets, leveraging CRM systems like Salesforce and Oracle NetSuite to track and resolve customer issues effectively.

Previously, I served as an Accounts Executive at Airflow Equipments, where I managed vendor communications and payment processes, ensuring operational efficiency. My analytical skills were further honed at Victory Financials, where I prepared financial statements and maintained investment records. With an MBA in System Management from Madras University, I am equipped with the knowledge and skills to drive team success and foster a culture of excellence.

Experience

Work history, roles, and key accomplishments

IE
Current

Revenue Operation Analyst

IRIS - Centre of Excellence

May 2023 - Present (2 years 1 month)

Managed and resolved complex queries from UK clients, leading a high-performing team to achieve targets and deliver high-quality outcomes. Utilized CRM systems to track customer issues and generated performance reports. Acted as a liaison between management and team members, handling escalated issues effectively.

VL

Financial Analyst

Victory Financials Services Pvt Ltd

May 2021 - Jan 2022 (8 months)

Prepared financial statements, maintained investment records, and reconciled bank statements. Filed statutory reports and maintained registers, contributing to accurate financial management and compliance.

Education

Degrees, certifications, and relevant coursework

Madras University logoMU

Madras University

Master of Business Administration, System Management

2021 - 2023

Pursued an MBA with a focus on System Management, gaining insights into strategic planning, operational efficiency, and management principles.

SSS Shasun Jain College for Women logoSW

SSS Shasun Jain College for Women

Bachelor of Commerce, Commerce

2017 - 2020

Completed a Bachelor of Commerce, focusing on financial principles, accounting practices, and business management.

Tech stack

Software and tools used professionally

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Rajeswari Tiwari - Revenue Operation Analyst - IRIS - Centre of Excellence | Himalayas