RTRajeswari Tiwari
@rajeswaritiwari
Dedicated team leader focused on client satisfaction and strategic planning.
IndiaWhat I'm looking for
As a Team Leader with a strong commitment to earning client trust, I excel in delivering quality service and strategic planning. My experience spans across various roles, including my current position as a Revenue Operation Analyst at IRIS, where I manage complex queries from UK clients, ensuring satisfaction through timely solutions. I lead a high-performing team that consistently achieves targets, leveraging CRM systems like Salesforce and Oracle NetSuite to track and resolve customer issues effectively.
Previously, I served as an Accounts Executive at Airflow Equipments, where I managed vendor communications and payment processes, ensuring operational efficiency. My analytical skills were further honed at Victory Financials, where I prepared financial statements and maintained investment records. With an MBA in System Management from Madras University, I am equipped with the knowledge and skills to drive team success and foster a culture of excellence.
Experience
Work history, roles, and key accomplishments
Revenue Operation Analyst
IRIS - Centre of Excellence
May 2023 - Present (2 years)
Managed and resolved complex queries from UK clients, leading a high-performing team to achieve targets and deliver high-quality outcomes. Utilized CRM systems to track customer issues and generated performance reports. Acted as a liaison between management and team members, handling escalated issues effectively.
Accounts Executive
Airflow Equipments India Pvt Ltd
Feb 2022 - Apr 2023 (1 year 2 months)
Managed vendor communications and reconciliations, processed payments, and served as the main contact for vendor queries. Handled various financial transactions and prepared necessary documentation for payment processing.
Financial Analyst
Victory Financials Services Pvt Ltd
May 2021 - Jan 2022 (8 months)
Prepared financial statements, maintained investment records, and reconciled bank statements. Filed statutory reports and maintained registers, contributing to accurate financial management and compliance.
Education
Degrees, certifications, and relevant coursework
MUMadras University
Master of Business Administration, System Management
2021 - 2023
Pursued an MBA with a focus on System Management, gaining insights into strategic planning, operational efficiency, and management principles.
SWSSS Shasun Jain College for Women
Bachelor of Commerce, Commerce
2017 - 2020
Completed a Bachelor of Commerce, focusing on financial principles, accounting practices, and business management.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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