At Woori Bank India, I manage infrastructure services across networks, servers, end-user systems, and branch and office environments, with a focus on stability and business continuity. I coordinate infrastructure and security initiatives and work with Information Security, compliance teams, ISPs, and technology vendors on audits and service resolution.
At Tata Consultancy Services (TCS), I led platform administration and optimization initiatives for Google Workspace and Slack across global teams, and coordinated Slack-to-Microsoft Teams migration activities. Earlier, I led IT support operations for 800+ users across the US, Colombia, and India at Business Integrity Services (BIS), applying ITIL practices and supporting continuity during the pandemic.
