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Rajani AvulaRA
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Rajani Avula

@rajaniavula

Customer support professional using CRM tools to resolve issues and strengthen client trust.

India
Message

What I'm looking for

I’m looking for a performance-driven organization that encourages professional growth and values individual talent, where I can resolve customer queries, deliver high-quality service, and continuously challenge myself to earn management trust.

I work in a performance-driven customer support environment where I focus on resolving queries promptly, assisting customers effectively, and delivering a high-quality service experience that supports business growth.

In my current role, I contribute services in a customer support organization in the Webhosting domain by delivering effective service solutions, resolving technical queries efficiently, and ensuring a positive customer experience.

Previously, as a Relationship Manager at Fedserv Operations and Services, I built strong client relationships, drove customer satisfaction, and supported business development through trust and personalized service.

Earlier, in a banking environment, I handled customer identity verification for savings account openings and credit card issuance, ensuring compliance, accuracy, and customer trust while working with strong communication and organized execution.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DC

Dr. L.B. College

Bachelor of Commerce (Computers), Computers

Completed a Bachelor of Commerce (Computers) at Dr. L.B. College.

Tech stack

Software and tools used professionally

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