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Raja Jain

@rajajain

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Accomplished Deputy General Manager

India

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What I'm looking for

Looking for a challenging role that leverages my skills and experience to drive business growth and success.

Results-driven Deputy General Manager with a proven track record of driving sales excellence, operational efficiency, and market expansion across diverse industries. Skilled in sales operations, retail management, channel development, and strategic planning. Adept at optimizing performance, fostering team collaboration, and enhancing profitability through innovative solutions.

Proven ability to lead large-scale teams, forge strategic partnerships, and deliver results in dynamic environments. With a strong background in sales operations, retail management, and channel development, I am confident in my ability to drive business growth and success.

With over 15 years of experience in the industry, I possess a deep understanding of the market and have developed a strong network of contacts. My expertise in strategic planning, team leadership, and sales management has enabled me to consistently deliver results and exceed targets.

Experience

Work history, roles, and key accomplishments

DGM – Franchise Sales

Frankfinn Airhostess Training Institute

Oct 2018 - Oct 2024 (6 years)

Managed sales and operations for 30 franchisee centers across India, leading a team of 150 sales employees. Successfully launched 6 new centers and increased student enrollment significantly. Conducted business analysis and facilitated strategic partnerships to enhance profitability.

Sales Operations Team Leadership Business Analysis Financial Management Process Improvement Market Development Strategic Planning

Franchisee Retail Manager

Bharti Airtel Limited

Sep 2015 - Oct 2018 (3 years 1 month)

Executed strategies to enhance customer experience and revenue in B2B operations. Managed retail distribution and communication processes across multiple channels, ensuring optimal inventory levels and effective catchment area management.

B2B Operations Distribution Communications Management Inventory Management Revenue Customer Engagement

Sr. Manager Sales

Reliance Communications Limited

May 2013 - Nov 2014 (1 year 6 months)

Spearheaded B2B operations and managed a team to optimize customer experience and revenue. Developed incentive schemes and executed sales strategies for market penetration, while overseeing recruitment and training efforts.

B2B Operations Sales Strategy Recruitment Training Customer Experience Revenue Marketing Marketing Team Leadership

Manager Sales

Unitech Wireless Pvt. Limited (UNINOR)

Feb 2010 - Apr 2013 (3 years 2 months)

Directed sales and operational activities for Exclusive Branded Outlets, ensuring compliance and conducting audits. Led recruitment and training processes for sales teams to enhance market reach.

Sales Operations Compliance Recruitment Team Leadership Market Penetration Customer Relationship Management Strategic Planning

Deputy Manager – Sales

Reliance Communications Limited

May 2007 - Nov 2009 (2 years 6 months)

Orchestrated customer experience initiatives and managed retail sales operations. Established partnerships with retail chains and led recruitment processes for sales personnel.

B2B Operations Sales Strategic Planning Recruitment Customer Satisfaction Partnership Management Sales Operations Team Leadership Compliance

Sr. Executive Sales

Tata Teleservices Maharashtra Limited

Jun 2006 - May 2007 (11 months)

Managed B2B operations focusing on customer experience and revenue enhancement. Developed promotional schemes and maintained communication with the sales team to optimize performance.

B2B Operations Sales Management Reporting Customer Relationship Management Marketing Campaigns Performance Team Coordination Strategic Planning

Sales Executive

Bharti Tele-Ventures Limited

Apr 2004 - Jun 2006 (2 years 2 months)

Established the channel team and managed sales operations for STD PCO Business. Directed the appointment of distributors and channel partners to enhance sales reach.

Channel Management Sales Operations Reporting Teams Sales Target Achievement Performance Monitoring