At Vimeo, I lead global technical operations and onboarding across Apple, Google, Roku, Amazon, Samsung, Microsoft, LG, and Vizio platforms. I partner with Product, Engineering, Legal, and Support to improve product scalability and compliance.
I oversee Trust & Safety workflows, including moderation decisions, rejections, and appeals. I also manage incident triage, root cause analysis, and resolution for enterprise clients.
Earlier at Vimeo, I managed OTT and enterprise application setup, supported releases, and led QA/QC, sanity testing, and launch readiness. I also trained moderation specialists and supported fraud detection using Sift and ActiveFence.
Before Vimeo, I worked in service desk operations at Trigent Software Ltd and provided technical support at IBM India Pvt Ltd, including incident management for Qantas Airways. My background also includes conference administration and qualifications in information science, cyber security, and software marketing.
