I seek senior roles leading global programs, cloud/SaaS operations, and delivery where I can drive reliability, automation, compliance, and cross-functional execution at scale.
Looking for a job
usha kiranmayee chintakunta
@ushakiranmayeechinta
Program & Delivery Leader | SaaS Cloud Operations | Azure | ITIL | Release Governance | 17+ Years Driving Scalable Platforms
IndiaWhat I'm looking for
I am a Technical Delivery and Cloud Operations leader with 17+ years’ global experience delivering large-scale multi-tenant SaaS platforms, leading cloud migrations, and improving service reliability for regulated industries. I specialize in leading multi-tenant SaaS environments, cloud migration programs, ITSM governance, Agile delivery, and cross-functional program execution. My career spans managing high-availability systems, improving platform reliability to 99%+ SLAs, and reducing critical incidents by over 60% through structured governance and automation.
My expertise includes:
• SaaS platform operations and service reliability
• Program and portfolio governance
• Cloud delivery and Azure migrations
• Release and change management
• Agile delivery and Scrum leadership
• Risk, compliance, and audit readiness
• AI-driven workflow automation
• Executive stakeholder management
At Cornerstone OnDemand, I led global delivery and operations programs supporting 500+ enterprise customers across the US, EU, and APAC. I built scalable frameworks for release governance, incident management, compliance, and performance optimization while mentoring global teams.
I am passionate about building resilient platforms, high-performing teams, and data-driven delivery models that enable sustainable business growth.
Experience
Work history, roles, and key accomplishments
Cloud Operations Program Manager
Cornerstone OnDemand
Jan 2015 - Nov 2025 (10 years 10 months)
Led end-to-end delivery and cloud operations for a global multi-tenant SaaS platform serving 500+ enterprise customers, driving Azure migrations with zero critical outages and improving release quality by 40% while reducing critical incidents by 60%.
IN
Supported enterprise release management and operational readiness across global clients, reducing critical incidents by ~30% and improving deployment repeatability through automation and capacity planning.
Education
Degrees, certifications, and relevant coursework
B V Raju Institute of Technology
Bachelor of Technology, Electronics & Communication
2004 - 2008
Completed a B. Tech in Electronics & Communication from June 2004 to May 2008 focusing on core electronics and communication engineering principles.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
3500k-5000k USD
Social media
Job categories
Skills
SaaS OperationsManaged Cloud DeliveryAzureCloud MigrationReliability EngineeringIncident ManagementProblem ManagementChange ManagementRelease ManagementSLA ManagementEscalation ManagementObservabilityDevOpsAI AutomationN8nPowerShellJiraConfluenceServiceNowSplunkSCOMAgile ScrumRegulatory & Compliance (GxPIQ CSV CSA)GmailJanMicrosoft AzureOlaRolloutWindowsWindows Server
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