RP
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Rahul Pathak

@rahulpathak1

Multidisciplinary professional skilled in QA testing and UI/UX design.

India
Message

What I'm looking for

I am looking for a role that fosters innovation, encourages collaboration, and offers opportunities for professional growth.

I am a multidisciplinary professional with over 5 years of experience in QA testing, data annotation, chatbot validation, support operations, and UI/UX design. My expertise lies in integrating AI tools and automation to enhance business efficiency. I am proficient in web design principles, responsive UI layouts, and user-centered design thinking, which allows me to manage client expectations effectively and deliver high-quality digital experiences.

As a result-driven operations manager with 3 years of experience, I have overseen daily business operations, streamlined processes, and improved efficiency. My skills in team leadership, project management, and resource allocation have been instrumental in achieving operational goals. I have successfully collaborated with cross-functional teams to ensure the quality of annotated datasets and have developed comprehensive testing plans to meet software quality standards.

Experience

Work history, roles, and key accomplishments

NA
Current

Quality Assurance & Chatbot Testing

Nagarro

Dec 2020 - Present (4 years 7 months)

Developed and executed plans to ensure software products met required quality standards, conducting chatbot validation and manual testing across platforms. Created and executed test cases for web and mobile applications, documenting bugs and collaborating with development teams for resolution.

NA
Current

UI/UX & Web Design Projects

Nagarro

Dec 2020 - Present (4 years 7 months)

Applied UX principles to ensure clean layout, mobile responsiveness, and accessibility, integrating forms and animations for enhanced interactivity. Designed a landing page prototype using Figma, emphasizing clear value proposition, user flow, and responsive layout.

NA

Associate, Operations

Nagarro

Jun 2019 - Nov 2019 (5 months)

Delivered Level-1 support using internal AI platforms and built knowledge hubs for faster onboarding and support ticket management. Worked on TRUE VALUE and VIN number projects, utilizing customized AI tools for image annotation to identify car defects.

Education

Degrees, certifications, and relevant coursework

RU

RKDF University

Bachelor of Business Administration, Business Administration

Completed a Bachelor of Business Administration (BBA) degree. This program provided a foundation in business principles and management practices.

DS

DAV Centenary Public School

Higher Education (12th Standard), General Studies

Completed higher education, equivalent to the 12th standard. This involved studying a broad curriculum to prepare for further academic pursuits.

Tech stack

Software and tools used professionally

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Rahul Pathak - Quality Assurance & Chatbot Testing - Nagarro | Himalayas