Rahul Pathak

Developed and executed plans to ensure software products met required quality standards, conducting chatbot validation and manual testing across platforms. Created and executed test cases for web and mobile applications, documenting bugs and collaborating with development teams for resolution.

Applied UX principles to ensure clean layout, mobile responsiveness, and accessibility, integrating forms and animations for enhanced interactivity. Designed a landing page prototype using Figma, emphasizing clear value proposition, user flow, and responsive layout.

Annotated and labelled large datasets for machine learning and AI model training, ensuring accurate and consistent labelling to improve model performance. Collaborated with cross-functional teams to review project requirements and create data guidelines for annotation.

Oversaw travel operations and client account handling, managing itinerary building, stakeholder meetings, and vendor coordination. Improved turnaround time for client solutions and streamlined backend workflows, including customer services for bookings and packages.

Delivered Level-1 support using internal AI platforms and built knowledge hubs for faster onboarding and support ticket management. Worked on TRUE VALUE and VIN number projects, utilizing customized AI tools for image annotation to identify car defects.

Completed a Bachelor of Business Administration (BBA) degree. This program provided a foundation in business principles and management practices.

Completed higher education, equivalent to the 12th standard. This involved studying a broad curriculum to prepare for further academic pursuits.